Terms & Conditions
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Last updated: 23/06/2026
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Welcome to Aoki Interiors. These Terms & Conditions govern the use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
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1. About Us
Aoki Interiors ("we", "our", "us") operates this website and online store.
Business details:
Business name: Aoki Interiors
Registered address: Sandpits, Piltown, Co. Kilkenny
Email: info@aokiinteriors.ie
Phone: 0035351614054
VAT Number : IE9739458A
2. Website Use
By using this website, you agree:
To use the website only for lawful purposes
Not to misuse, interfere with, or attempt to gain unauthorised access to the website
Not to reproduce, copy, distribute, or commercially exploit website content without permission
We reserve the right to modify, suspend, or discontinue any part of the website without notice.
3. Product Information
We aim to ensure all product descriptions, images, dimensions, specifications, and pricing are accurate.
However:
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Colours may vary depending on screens and devices
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Product images are for illustrative purposes only
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Minor variations in colour, finish, or appearance may occur
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Product availability may change without notice
We reserve the right to correct errors, inaccuracies, or omissions at any time.
4. Pricing and Payment
All prices displayed on our website are in Euro (€) unless stated otherwise.
Prices:
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Include VAT where applicable unless otherwise stated
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Exclude delivery charges unless specifically stated
Payment is required in full at the time an order is placed.
We reserve the right to refuse or cancel any order where:
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Payment is not authorised
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Pricing errors occur
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Products become unavailable
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Fraudulent activity is suspected
If payment has already been processed for a cancelled order, a refund will be issued.
5. Order Acceptance
When an order is placed, you will receive an order confirmation email acknowledging receipt of the order.
This confirmation does not constitute acceptance of the order. A contract is formed only once the order has been accepted and dispatched.
6. Delivery
Products are delivered through independent third-party courier and delivery providers.
Estimated delivery times are provided for guidance only and are not guaranteed.
Aoki Interiors will not be responsible for delays caused by:
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Courier delays
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Supply chain issues
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Weather conditions
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Customs procedures
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Events outside our reasonable control
If significant delays occur, we will make reasonable efforts to keep customers informed.
Risk in goods passes to the customer upon delivery to the delivery address supplied at checkout.
7. Returns and Cancellations
If you are purchasing as a consumer, you may have the right under Irish and EU consumer legislation to cancel your purchase within 14 days of receiving your goods.
To exercise this right:
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You must notify us in writing within 14 days of receiving the goods
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Products must be returned within 14 days of cancellation notification
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Products should be unused and returned in their original condition and packaging where reasonably possible
Refunds:
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Refunds will be processed within 14 days of receiving returned goods or evidence of return
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Original standard delivery charges will be refunded where required by law
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Customers are responsible for return delivery costs unless the item is faulty, damaged, or incorrectly supplied
The right to cancel may not apply in circumstances permitted by law, including certain hygiene-sealed goods once opened.
8. Faulty, Damaged or Incorrect Products
If products arrive damaged, defective, or incorrect, customers should contact us as soon as reasonably possible after delivery.
Where goods are confirmed as faulty or not in conformity with applicable consumer laws, customers may be entitled to repair, replacement, refund, or other remedies under Irish consumer legislation.
Nothing within these Terms limits your statutory consumer rights.
9. Intellectual Property
All content on this website including:
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Images
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Text
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Graphics
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Branding
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Logos
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Designs
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Website content
is owned by Aoki Interiors or its licensors and may not be copied, reproduced, or used without written permission.
10. Limitation of Liability
To the fullest extent permitted by law, Aoki Interiors shall not be liable for:
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Indirect losses
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Consequential losses
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Loss of profits
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Loss of business opportunities
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Delays outside our reasonable control
Nothing in these Terms excludes liability that cannot legally be excluded under Irish law.
11. Privacy
Any personal information submitted through this website will be handled in accordance with our Privacy Policy.
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12. Governing Law
These Terms & Conditions shall be governed by the laws of Ireland.Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts of Ireland.
13. Contact Us
If you have any questions regarding these Terms & Conditions, please contact:
Aoki Interiors
Email: info@aokiinteriors.ie
Phone: 0035351614054
Address: 30 Kickham Street, Carrick-on-Suir, co. Tipperary
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14. Acceptance of Terms
By accessing this website and placing an order through our online store, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
By completing a purchase, you agree that these Terms & Conditions apply to all transactions between you and Aoki Interiors.
DESIGN CONSULTATION TERMS & CONDITIONS
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Fees
The agreed design fee includes one design revision during the design stage. Any additional revisions, amendments, or changes requested beyond this allowance may incur additional charges, which will be billed at Aoki Interiors' standard hourly rate.
Additional services requested outside the agreed scope of works may also be subject to further fees.
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2. Client Requirements
The Client agrees to provide all information, instructions, decisions, measurements, and requirements reasonably required for Aoki Interiors to carry out the agreed services.
Should the Client request changes that alter the agreed scope of works and are likely to impact the project value, programme, or design fees, Aoki Interiors will notify the Client accordingly and obtain approval before proceeding with additional work.
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3. Suspension or Termination by the Client
The Client may request suspension or termination of the project at any time. Such request must be made in writing.
Upon receipt of such notice, Aoki Interiors shall be entitled to payment for:
• All services completed up to the date of suspension or termination
• Any costs or expenses already incurred
• Any non-refundable third-party costs or commitments made on behalf of the Client
Fees for incomplete stages of work shall be calculated proportionately based on the amount of work completed.
An administration charge of 7.5% of the amount payable may apply in respect of suspended or terminated projects to cover administrative and project management costs.
Where a project remains suspended for more than six months, Aoki Interiors reserves the right to treat the project as terminated. Should the Client wish to recommence the project after this period, revised fees may apply.
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4. Termination by Aoki Interiors
Aoki Interiors reserves the right to terminate the agreement where continuation of the project becomes impractical or unreasonable, including but not limited to:
• Failure to make agreed payments
• Failure to provide required information
• Repeated changes outside agreed scope
• Circumstances outside reasonable control
Upon termination, Aoki Interiors shall be entitled to payment for services completed and expenses incurred up to the termination date.
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5. Third Party Services
Where third-party consultants, suppliers, contractors or external specialists are engaged in connection with the project, Aoki Interiors shall not be responsible for their acts, omissions, workmanship, delays, or performance unless expressly agreed otherwise in writing.
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6. Copyright, Ownership and Use of Documents
All drawings, concepts, moodboards, presentations, renders, specifications, schedules, and design documents prepared by Aoki Interiors remain the intellectual property and copyright of Aoki Interiors.
The Client is granted a non-transferable right to use such documents solely for the purposes of the project for which they were created.
The Client shall not reproduce, distribute, sell, copy, modify, or use the designs for any other project or purpose without prior written permission from Aoki Interiors.
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7. Limitation of Liability
Aoki Interiors shall not be liable for indirect or consequential losses, delays caused by third parties, or circumstances outside our reasonable control.
Nothing within these terms limits any rights which cannot legally be excluded under applicable law.
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8. Acceptance
Payment of any deposit, acceptance of a quotation, or written instruction to proceed shall constitute acceptance of these Terms & Conditions.